American Central Marketing Group
Sales and Customer Service Representative
Full Time • Secaucus
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
Benefits/Perks
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
What You’ll Earn
- Guaranteed base pay: $800/week ($41,600 annually)
- Commission paid monthly
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Average total compensation: $60,000–$85,000/year
We are seeking a professional and personable Sales and Customer Service Representative to join our team. In this role, you will be responsible for ensuring each customer has a positive experience when interacting with our agency. You will respond promptly to inquiries, maintain accurate records, and provide excellent customer service.
The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
This is intended to be a hybrid position once fully established in the role. Training will be provided to also learn how to enroll clients in insurance policies as needed. Full training and licensing will be provided at the company’s expense.
Responsibilities
- Answer customer questions via phone, email, and in-person
- Assist clients with new quotes, updating policies, payments, and other services
- Schedule appointments and maintain calendar
- Maintain detailed records of client interactions
- Review audits and/or policies
- Collaborate with colleagues to provide comprehensive customer service
Qualifications
- Must be willing to take an insurance course and become licensed as an insurance agent (fully paid for by the company).
- Knowledge of insurance products
- High school diploma/GED required, Bachelor’s degree preferred
- Excellent customer service skills
- Highly organized with strong time management skills
- Familiarity with Microsoft Office and other software applications
Compensation: $41,600.00 - $95,000.00 per year
Who We Are
American Central Marketing Group, headquartered in Secaucus, NJ, is the nation's leading distributor of health and life insurance products. ACMG develops exclusive products with insurance carrier partners and markets these products through its distribution network that includes other large insurance agencies throughout the country. American Central Marketing Group is committed to making healthcare easier. We're continuously looking for innovative solutions to the barriers many people in the U.S. encounter when obtaining health insurance. Our goal is to make healthcare accessible for everyone.
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